Webcasts, Forums, images, videos, mp3 files, webpages, and PDFs may be added to the Media Manager.

Videos and External Videos as Content

At ON24, we want to ensure that incorporating video is easy and efficient. From creating categories of training or product overview videos in ON24 Engagement Hubs to drive buyer or customer education to feature personalized videos for top accounts in your Target pages, and leveraging videos to promote upcoming webinars. In addition to uploading video files directly into your digital experiences, you can add videos from YouTube or Vimeo channels with just the URL. No need to download and re-upload.

You can quickly add videos from YouTube or Vimeo by using the video URL that both services provide. Simply add the URL to your Media Manager (see below) and manage it alongside all the other content in your ON24 account. There is no need to remake content; the videos already created can be easily added to any digital experience.

When incorporating external videos into your digital experiences, you not only increase viewership but also gain insights into your audience’s interest. Your YouTube and Vimeo channels can continue to be the centralized place to track views or you can leverage the ON24 Intelligence engine which gathers total views, unique views, and viewing duration so you can continue to understand content performance on your ON24 digital experience and optimize programs.

Any new videos you create (including from editing and merging other videos and images) can be downloaded and used in Webcast Elite events such as Live video and audio events and Forums including as registration page, pre-roll, demo, or promo videos.

Using the Media Manager to Upload and Publish Content

Your content MUST be uploaded to the Media Manager before it can be published to ON24 Engagement Hubs, ON24 Target pages, or social media.

Up to 50 items are shown on each page of the Media Manager.  There are currently no limitations to the number of pieces of content that can be stored within the Media Manager.

Content is sorted by date (most recent descending) by default.

Content Formats

Adding Content to the Media Manager

Click on the Add Content button to add content to the Media Manager.

Once added to the Media Manager, it will be available for your Engagement Hub and Target pages.

To add an external webpage, click on Webpage.  Add the title and the URL, then click Save.

To add an external video, click External Video.  Add the title and the URL, then click Save.

To create articles, click on Article.

Find more information on how to Article creation here.

To import content from your network, click on Upload Files.  You can upload video files, PDFs, or images this way.

You can upload up to 100 files at a time.  Select multiple content items using the keyboard shortcut, Ctrl + Shift.

Note: Files need to be “visible” to the OS explorer for the feature to work. If files are stored on a cloud drive, create a local image version on your computer or download them first before using the feature to upload them to Media Manager.

When uploading content, users will see a progress window.

A blue line will show the upload progress and estimated time remaining.  

Click Add More Files to add additional files to the queue.  This option will be greyed out if you have reached the maximum of 100 items allowed in the queue.  As the queue is processed, you can add more files to be uploaded.

Click Hide to minimize the details screen.  Once the files are uploaded, this button will change to Done.

Click Cancel to cancel uploading the files in the queue.

Note: If you leave the page while the items are downloading, the upload will be canceled.

Using Content

Publishing Content

Once content has been uploaded to the Media Manager, it needs to be published to an Engagement Hub to be available for use in your Engagement Hubs and Target Content Experiences.  

Use the icons next to the content or in the Flyout Panel to publish to an Engagement Hub.   



Once published, add or use the content in an ON24 digital experience:

• Adding content from the Media Manager to an Engagement Hub
• Adding content from the Media Manager to a Content Experience in Target
• Using content from the Media Manager in a Webcast Elite event
• Using content from the Media Manager in the Video Builder

Downloading Content

Download content from the Media Manager to use offline.  Select the content you want to download by checking the box, then click the download arrow.