The articles listed on this page can be viewed even if you don't have a Webcast Elite login. Use this list to share information with those on your team that do not have a license.
If you need to see additional articles, please log in to your Webcast Elite account.
Click the links below to view a list of public Knowledge Center articles for each topic:
- Best Practices
- Broadcast Video - Webcast Elite
- Engagement Hub and Target
- Go Live and Virtual Conference
- Intelligence and Reporting
- Media Manager
- Segment Builder
- Services and Training
- Technical Support and Troubleshooting
- Webcast Elite
|Best Practices | PowerPoint Checklist for Presenters
|Check out this handy list of PowerPoint best practices, so your slides upload without issue to the ON24 platform.
|Best Practices | Presenting Do's and Don'ts
|This article reviews the list of "Do's and Don'ts" for presenters, so your production runs smoothly.
|Best Practices | Webinar Console Branding Guide
|By following the steps laid out in this Webinar Console Branding Guide, you can create a visual experience that will delight your audience and keep them coming back for more. With tips aimed at both newbies and veteran webinerds, no matter where you are in your webinar journey, you’ll be able to dramatically lift the quality of the experience you are offering.
|Best Practices | Webinar Presenter Checklist
|A webinar presenter's checklist with key steps for rehearsal, preparation and execution to ensure you are ready to deliver great webinars.
|Best Practices | Webinar Producer Checklist
Our Webinar Producer Checklist will prepare you and your presenters for a successful webinar by taking out all the guesswork.
As you prepare for your live webcast, it’s important to review all the “need to know” details with your presenting team to ensure the webcast runs smoothly. Below you’ll find a list of system requirements for presenters, as well as, a series of checklists to help you prepare for the delivery of your live webcast. Each checklist contains a list of items you’ll want to discuss with your presenting team leading up to the live event day.
Broadcast Video - Webcast Elite
|Webcast Elite | Broadcast Video - Encoding Guide
|Follow these instructions for setting up your encoders for the live event.
|Webcast Elite | Broadcast Video - Network Requirements
|Review the network requirements required for Broadcast Video.
|Webcast Elite | Broadcast Video - Onsite Producer/Encoder Tech Checklist
|This checklist with help your onsite production team prepare and ensure your live event is successful.
|Webcast Elite | Broadcast Video - Previewing the Encoded Video
|This article explains how to preview the encoded video before your live event.
|Webcast Elite | Broadcast Video - Streaming Architecture
|This article provides detailed information on how ON24 handles streams for Broadcast Video.
|Webcast Elite | Broadcast Video - Streaming a Zoom Meeting into a Live Webcast
|If you have the Broadcast Video module in your Webcast Elite account, you can use it to stream a live Zoom meeting into a live webinar. Possible use cases include a panel discussion and/or a need for a layout that accommodates more presenters. Zoom does not enable live streaming by default - you'll find it under "live advanced" settings.
|Webcast Elite | Broadcast Video - Troubleshooting A Poor-Quality Stream
|If you run into any issues with your live stream, this troubleshooting guide can help.
|Connect | Knowledge Home Page
|Connect integrates data from the ON24 platform into several leading Customer Relationship Management (CRM), Marketing Automation Platform (MAP), and business intelligence tools. Data collected through ON24 events and content experiences is stored in ON24’s data warehouse through the ON24 REST API. The links below contain information on Connect integration, timing, and benefits, including getting started, integration for different end systems, and SAML setup and guidelines.
Engagement Hub and Target
|Engagement Hub and Target | Help Guide
|Help Page covering ON24 Engagement Hub and ON24 Target to answer technical questions and FAQs.
|Engagement Hub | Content Personalization with Segments
|Personalize content in Engagement Hub by using category tags based on Segment data to dynamically display certain categories to specific audiences. Data such as industry, title, and other fields can be used to deliver more engaging and personalized journeys.
|Engagement Hub | Content Tab - Flyout Panel
|The flyout panel will allow you to edit thumbnails, add tags, an abstract, and set specific attributes for each piece of content in the Engagement Hub.
|Engagement Hub | Overview Tab - Chatbot Integration
|ON24 users can now add chatbots to Engagement Hubs to expand audience engagement.
|Engagement Hub | Registration Tab - Seamless Registration
|The ON24 Engagement Hub supports using external registration forms like those you may be using with your marketing automation platform. This enables you to send registrant information from your external registration page to your webcast's registration database, using a script.
|Target | Business Card
|This article explains how to configure the Business Card Engagement Tool within Content Experiences. On any Content Experience within Target, ON24 offers the ability to place a Business Card Engagement Tool. The Business Card allows users to include a contact call to action, providing viewers the ability to view contact information for a sales or marketing representative and contact them with the click of a button.
|Target | Chatbot Integration
|ON24 users can now add chatbots to Target content experiences (and Engagement Hubs) to expand audience engagement.
|Target | Launch Checklist
|This article provides a task list to help users construct and best use all the features of ON24 Target.
|Target | Personalization with Segments
|Personalize content sections by segments to drive hyper-personalized content experiences and segment content by verticals, industries, titles, etc. Data such as industry, title, and other fields can be used to deliver more engaging and personalized journeys.
|Forums | Attendee User Guide
|This article provides details on the attendee view of a Forum event from the audience console.
|Forums | Quick Start Guide
|This article provides a step-by-step process to quickly build an ON24 Forum.
|Forums | Login Basics and User Setup
|Learn what a Forums Only Login can view and what you can do with the ON24 platform.
|Forums | Presenter User Guide
|This article provides an in-depth user guide for Presenters joining a Forum event through Elite Studio.
|Forums | Set Up a New Event
|This article describes how to set up a Forum event, including title, present type, start time and date, and duration.
|Forums | Troubleshooting
|The troubleshooting steps for ON24 Forums.
Go Live and Virtual Conference
|Go Live | Overview
|Learn more about ON24 Go Live, you can deliver effortless video-centric events without a long runway and with minimal resources.
|Go Live | Administrator Guide – Seamless Registration
|Go Live supports using external registration forms such as with a marketing automation platform (MAP). This enables you to send registrant information from your external/MAP registration page to your Go Live event's registration database, using a script.
|Go Live | Participant Guide – Chat and Polls Tabs
|Learn how to navigate the chat and polls tabs in Go Live.
|Go Live | Participant Guide - Event Replay
|Learn more about the Event Replay feature in Go Live.
|Go Live | Participant Guide - Exhibit Hall
|Learn how to navigate the Exhibit Hall in Go Live.
|Go Live | Participant Guide - Explore the Event
|Learn how to navigate a Go Live event.
|Go Live | Participant Guide - Explore the Event Registration Page
|Learn how to navigate the event registration page in Go Live.
|Go Live | Participant Guide – Interface
|Learn how to navigate a Go Live session.
|Go Live | Participant Guide - Lounge
|Learn how to navigate the Lounge area in Go Live.
|Go Live | Participant Guide - Main Stage
|Learn how to navigate the Main Stage location within a Go Live event.
|Go Live | Participant Guide - Pinning and Spotlighting a Presenter
|Learn how to pin (display one or more video streams even if not presenting) and spotlight (show only those who are pinned) in Go Live.
|Go Live | Participant Guide - Register for the Event
|Learn how to register for a Go Live event.
|Go Live | Participant Guide - Sign In and Out
|Learn how to sign in and out of a Go Live event.
|Go Live | Participant Guide - Viewing an Elite Webinar within Go Live
|This guide shows Go Live participants what an Elite Webinar looks like within Go Live, including how the interface looks before, during, and after a session.
|Go Live | Troubleshooting
|Steps to troubleshoot issues with Go Live sessions and events.
|Virtual Conference | Troubleshooting VC Breakout Rooms
|Steps to troubleshoot VC Breakout Rooms
Intelligence and Reporting
|Intelligence | Advanced Analytics
|This article outlines the features included in the Advanced Analytics package.
This page details the information provided in the Email Subscription report.
You can allow viewers to subscribe to your Engagement Hub and receive email updates when new content is published. Enabling this option will produce an Email Subscription report, which will have details on who is subscribing to your emails and who is successfully receiving and clicking through, as well as all the details on how many emails in total are being sent and received.
|Intelligence | Key Moments
|The Key Moments report shows you the moments in each event which were the most engaging and interactive moments for your audience.
|Intelligence | Quality of Experience (QOE) Report
|The Quality of Experience (QOE) section is available within the Webcast Intelligence Report. It's currently available as a beta version for clients who are targeting internal corporate webinars. To have the QOE section of the Webcast Intelligence Report enabled, please submit a Technical Support ticket.
|Intelligence | Power Leads
|Identify your best leads using Power Leads. The Power Leads report provides sortable metrics and details on which webinars a specific user has viewed, for how long, and whether or not it was viewed live, on demand, or both.
|Intelligence | Prospect Engagement Profile
|This article provides an in-depth look at the Prospect Engagement Profile (PEP). The PEP is a unique set of data analytics that translates webinar engagement into valuable intelligence that is automatically delivered to sales, right at their fingertips. It is designed for integration into CRM systems.
|Intelligence | Webcast Elite & Forums - Audience Report
|The Audience report contains all the registrant and attendee reports such as information collected from the registration page, engagement score, registration source, registration time, and more. This article covers both Webcast Elite and Forum events.
|Intelligence | Webcast Elite & Forums - Interactions Report
|The Interactions report provides users with all the information on how their attendees interacted with the event. There are seven different reports: Q&A, Survey, Polls, Resources, Call to Action, Breakout Rooms, and More. This article covers both Webcast Elite and Forum events.
|Intelligence | Webcast Reports Dashboard
|The Webcast Reports Dashboard gives users the ability to identify key trends for Webcast Elite and Forums events using a graphical representation.
|Intelligence | Webinar Benchmark Reports
|The Webinar Benchmark Report allows ON24 customers to compare their webcasts to a collection of peer webcasts and to use that data to improve the performance of their own webcast programs.
|Media Manager | AI-Generated Content
|ON24 users can use the AI-Generated Content feature to automatically create blog posts and eBooks. These assets show up as articles in the ON24 Media Manager and can be edited, formatted with images, and published to your ON24 Engagement Hub.
|Media Manager | Creating Nurture Pages
|Nurture pages allow users to generate branded landing pages in Media Manager to follow up with users post event. Nurture pages are generated from a set of Key Moments video clips and can include additional content and CTAs to maximize impact of these events as well as increasing conversion. Nurture pages also contain a link to the full webinar for the audience to view.
|Media Manager | Key Features
|The Media Manager is a central media storage within the ON24 platform that allows you to upload and organize various pieces of content within the ON24 platform for use in Elite webinars, Go Live virtual events, Engagement Hubs and Target pages. Users can leverage the search functionality, sorting capabilities, and robust filtering options to easily find and share content.
|Media Manager | Uploading and Publishing Content
|Webcasts, Forums, images, videos, mp3 files, webpages, and PDFs may be added to the Media Manager.
|Media Manager | Video Builder Overview
|Overview of how to access the Video Builder and the project interface.
|Segment Builder | User Guide
|The Segment Builder give you the ability to group individuals (called contacts) based on firmographic data, such as industry, region, job title, and buying persona. You can also use attendee data within a workspace, based on actions and engagement.
|Segment Builder | Using Third-Party Data
|This article covers how to use the Segment Builder with 6sense or Marketo.
Services and Training
|ON24 | Services
|ON24 can help you produce exceptional events with the expertise and skills of the ON24 Services Team. From start to finish, ON24 Services offerings include everything needed for a successful event.
|Services | Launch Packages
|Launch packages will quickly set your team up for success and are available for Webcast Elite, Engagement Hub, and Target.
|Services | Forums Premium Training Package
|The Forums Premium Training Package provides training for licensed Forums users who are admins/event producers. To best leverage the capabilities of Forums, ON24 offers a Premium Training package that provides guidance and best practices on creating and running Forum events.
|Services | Webcasting Services
|Whether you want extra support on the day of your webinar, help to prepare presenters, or need ON24 to manage all aspects of an upcoming event, the ON24 Customer Services team can help support and scale your program. This article describes the available webcasting services, including webcast monitoring and event management.
|Services | Webcast Elite Premium Training Package
|The Premium Elite Training Package provides training for licensed Webcast Elite users who are Webcast Elite admins/webinar producers. To best leverage the capabilities of Webcast Elite, ON24 offers a Premium Training package that provides guidance and best practices on topics ranging from basic to advanced features.
|Webcast Elite | Training Options
|Learn about the ON24 Training site and additional training resources.
|Onboarding and Implementation
|This page provides an overview of customer onboarding and implementation for Webcast Elite.
|For those on your team who do not have a Webcast Elite login. The introductory courses on this site are designed for those presenting on your webcasts.
|ON24 | Training Options Summary
|Provides the client training options for the ON24 platform. ON24 has several training options to suit busy schedules, including self-service online courses, on-demand, and live webinars, certification programs, and training service packages.
Technical Support and Troubleshooting
|ON24 | Contact Support
|Get prompt technical help and assistance with ON24 Technical Support.
|ON24 | Allowlist - EU Data Center
|European Union (EU) customers can allowlist content streams based on ON24 and ON24 partner URLs and IP addresses to ensure the ports and protocols are allowed.
|ON24 | Allowlist - North America Data Centers
|Allowlist content streams based on ON24 and ON24 partner URLs and IP addresses to ensure the ports and protocols are allowed.
|ON24 | Capturing a HAR Trace
|This article provides step-by-step instructions on how to capture a HAR trace for troubleshooting purposes.
|ON24 | Capturing the Console Output from Chrome Using Dev Tools
|Console logging is an easy way to inspect what an application does. Follow these simple steps to capture a console log within Chrome.
|ON24 | Clearing Your Cache
|This page provides procedures for clearing your cache in most common modern browsers.
|ON24 | Enabling Zscaler Cloud Application
|This article covers how to set up your Zscaler Cloud Application for use with ON24.
|ON24 | Glossary of Terms
|This glossary describes key ON24 concepts, terminology, and products.
|ON24 | Large Event Requests
|Definition of a large event/experience and the request process needed for events exceeding 2,500 concurrent attendees.
|ON24 | Login Troubleshooting
|Find help if you forget your account username or password.
|ON24 | Manage User Logins
|Set up logins and users for all your available ON24 products using the Manage Users option in your account. If you have Manage Users permissions, you can add users, edit users, and delete user logins depending on how many logins are included in your ON24 contract. When adding a user, you can choose full Platform Login, or separate access to only Engagement Hub/Target Login, Forums Login, Go Live Login, Reports Only Login, or Presenter Login.
|ON24 | Request Entity Too Large
|This article explains how to resolve a cookie conflict when launching the Webcast Intelligence report.
|ON24 | SSO Certificates, Metadata and Attributes
|Elite Admin (access to Elite platform for setup and managing webinars) The client must provide the attribute name(s) that will be included in the assertion. The ON24 team will need the attribute names to setup the mapping. Minimum data to receive as part of the SSO assertion Minimum data ON24 needs to receive as part of the SSO assertion. Used to differentiate users and determine whether a user is new or returning. Custom field to be used to hold any data
|ON24 | SSO Setup Steps
|Provides the steps to set up SSO.
|ON24 | Streaming Technologies to Optimize Bandwidth for Global Enterprises
|Although it does suffer from the disadvantage of a longer delay (latency) caused by the requirements of these formats related to encoding, segmentation, and delivery, HTTP-based Live streaming is unarguably the dominant form of video distribution on the web today.
Webcast Elite - Guides and FAQs
|Webcast Elite | Quick Start Guide
|Engage your audiences with customized interactive webinars that deliver insights on your audiences and drive pipeline. This article provides a six-step process to quickly build, produce and deliver your first ON24 webcast.
|Webcast Elite | Event Help Guide
|ON24's Event Help Page, available from the Help engagement tool to answer technical questions and FAQs.
|Webcast Elite | Webinar FAQs
|Frequently asked questions about using the ON24 webinar platform.
|Webcast Elite | Troubleshooting Your Webinar
|A list of basic troubleshooting tips.
|Webcast Elite | Single File Archive
|A Single File Archive (SFA) is a video copy of your webcast. This article details how to create the SFA.
|Webcast Elite | Supported Browsers for the Audience - HTML5
|This article lists the browsers and operating systems that support HTML5 and MPEG-DASH streaming.
Webcast Elite - Creating an Event, Registration Page, and Email Reminders
|Webcast Elite | Automated On-Demand Captioning
|ON24 Webcast Elite enables businesses to reach more audiences and drive increased engagement with robust, automated captioning.
|Webcast Elite | Audience Console - Console Customization
|The Console Customization menu allows you to design the background of your webinar console and customize the look of your engagement tools.
|Webcast Elite | Choose a Live Start Time and Duration
|This article explains how to select a Live Start Time, date, time zone and duration when creating a new webcast.
|Webcast Elite | Create a Copy
|The create-a-copy feature provides account administrators the option to clone webinars and templates.
|Webcast Elite | Creating a Webcast Template
|Creating a webinar template will provide a consistent starting place for all of your webinars. Set up a new webcast with all of your branding, registration, emails, engagement tools, etc., and title it Template to help save time when creating future events. The template webcast should not have any slides or media uploaded to it.
|Webcast Elite | Editing Your Event for On-Demand Viewing in the Elite Studio Recording Interface
|Follow the steps and best practices on this page to edit the archived live webinar for on-demand viewing in the Elite Studio Recording Interface. Learn about editing storyboard elements, editing and uploading audio and video, and setting timings.
|Webcast Elite | Email Notifications and Reminders
|Sending email notifications and calendar reminders to your webcast registrants can help communicate important event details and increase engagement before, during, and after the event. Choose timing and customize messaging with tokens in the templates for each email you’d like to activate, including registration confirmation, calendar invite, reminders, thank you for attending, and sorry we missed you emails. This article includes best practices and guidelines for editing and scheduling email notifications for your events.
|Webcast Elite | Image Guide
|Presenters and Producers can add images or pictures to event Registration pages, Lobby pages, and several areas in the Webcast Elite Audience Console. This article includes recommended file types, sizes, and formats for logos, backgrounds, banners, icons, and speaker photos.
|Webcast Elite | Registration Design LEGACY
|This page covers how to design the look and feel of your registration page in Webcast Elite using the legacy options, including branding your page with banners and text colors and styles, adding promotional summaries for your webcast, and choosing the layout of your page.
|Webcast Elite | Registration Page Design
|A well-designed registration page will drive more attendees to your event. Design the look and feel of your registration page in Webcast Elite with banners, backgrounds, colors, text, and styles that align with your branding. You can also edit content including the overview, promotional summary, promotional video, and speaker bios.
|Webcast Elite | Registration Page Settings
|This article explains the options available under the Settings drop-down in the Registration tab.
|Webcast Elite | Registration Tab - Engagement Hub & Social Sharing Design
|Learn how to customize the Audience URL for social sharing and how to create a vanity / custom URL in Webcast Elite.
|Webcast Elite | Seamless Registration
|Seamless Registration enables you to send registrant information from your remote webcast registration page to your ON24 registration database, using a script.
|Webcast Elite | Drift to ON24 Registration
|This article covers how to Drift can help registrants register for webinars.
|Webcast Elite | Security Options
|Webcast Elite allows you to secure audience access to webcasts with Domain Filtering, HTTP Referrer, Password, and Registration Capacity. The security options are located on the Registration setup tab of your event. You may use one or all of these options on an individual webcast basis.
|Webcast Elite | Smart Text for Quick Event Setup
|Event organizers have the option to enable Generative AI/Smart Text to streamline the creation of promotional copy for their events.
|Webcast Elite | Vanity URLs
|You can create custom URLs, known as Vanity URLs, for your webcasts. All Vanity URLs will share an account level tag, and each webcast will have a unique webcast level tag. The account level tag will most likely be your company name.
Webcast Elite - Audience Engagement Tools
|Webcast Elite | Engagement Tools - Drift Chat Tool
|Learn how to integrate Drift Chat into your Webcast Elite experience.
|Webcast Elite | Engagement Tools - Earn Certification
|Use the Earn Certification tool to set criteria your audience must meet to get credit for attending your webcast. Criteria can be based on passing a test, the number of polls answered, and the time attendees have spent in a webcast.
|Webcast Elite | Engagement Tools - Icons
|Engagement tool icons can be customized in Webcast Elite to enhance the look and feel of your console. You can use ON24 default tool icons, or you can upload your own.
|Webcast Elite | Engagement Tools - Take Action
|Learn how to configure the Take Action engagement tool to drive ongoing engagement after the live webinar ends.
|Webcast Elite | Engagement Tools - Take Action by Segment
|The Take Action by Segment tool is based on the standard Take Action tool, but is more powerful. The Take Action by Segment tool allows you to target different segments of your attendees so you can deliver more personalized and relevant experiences.
|Webcast Elite | Engagement Tools - Take Survey
|The Take Survey engagement tool can be utilized to gather feedback from each attendee or gauge approval of an idea or plan.
Webcast Elite - Presenting in Elite Studio
|Webcast Elite | Elite Studio - User Guide
|Get an in-depth overview of Elite Studio including system requirements, user roles, and an overview of all the features.
|Webcast Elite | Elite Studio User Guide - Tablet Edition
|How present on a tablet device using Elite Studio.
|Webcast Elite | Elite Studio - Adding YouTube Videos
|The URL element in Elite Studio can be leveraged to play YouTube videos in the webinar. This page reviews the steps for setting up the URL element to play YouTube videos in a webinar.
|Webcast Elite | Elite Studio - Connecting as a Presenter
|How to connect to Elite Studio by Dial-In, Webcam, or VCU to present your webcast.
|Webcast Elite | Elite Studio - Creating and Managing Polls
|Polls are a great way to capture the voice of the audience. Not only do they provide important information about attendee interests, but they also enable the audience to compare their own experiences with those of their peers attending the webinar. Poll questions are created in Elite Studio, can be used for all present types, and are available during on-demand viewing.
|Webcast Elite | Elite Studio - Interface
|The Elite Studio interface design emphasizes the efficient use of screen real estate and a customizable presenter interface.
|Webcast Elite | Elite Studio - Lower Third Banner
|Highlight your speakers by putting their names, title, or credentials on lower third banners. Enhance your webinar and Forums experiences with this easy-to-create element.
|Webcast Elite | Elite Studio - Using Screen Share
|This article outlines how to use the screen share tool within Elite Studio. Screen share is only available when using the Live Video present type.
|Webcast Elite | Elite Studio - Virtual Backgrounds
|Learn how to set up a virtual background for your webcam.
|Webcast Elite | Elite Studio - Webcam Layouts
|Four video layout options are available when presenting via webcam, allowing multiple presenters to be shown in the Media Player simultaneously, with voice-activated switching.
|Webcast Elite | Elite Studio - Windows and Tools
|This article provides an overview of the windows and tools in Elite Studio.
Webcast Elite - Producing and Presenting
|Webcast Elite | Slide Deck Guidelines
|Presenters and Producers can upload slide decks for their event in Webcast Elite. This article contains guidelines and troubleshooting tips, including design specifications for size, animations, transitions, and other presentation elements. The file type must be PowerPoint or PDF. Google Slides and Apple Keynotes must be converted to PDF format before uploading.
|Webcast Elite | Breakout Rooms - Connecting as a Presenter
|This article explains how to enter a Breakout Room as a presenter from Elite Studio. A video tutorial and detailed steps are provided.
|Webcast Elite | Breakout Rooms - Overview
|Breakout Rooms enable attendees and presenters to network with each other face-to-face. This article covers the features of the tool, FAQs, known issues, and links to articles covering how to set up and use the tool.
|Webcast Elite | Breakout Rooms - Troubleshooting
|If you are experiencing technical issues using a Breakout Room, please follow these troubleshooting tips.
|Webcast Elite | Confirming Audio and Video Bitrates
|This page outlines the process for confirming audio and video bitrates for Live and On-Demand streams.
|Webcast Elite | Hybrid Mode - Using QR Codes to Check In
|Make it easy for your registrants to check in at an in-person event by providing a QR code in their email confirmations when they register for Hybrid events. Badges can be printed at home or scanned from the email link. This QR code can be scanned by your team at the venue to mark attendees as having attended a specific event, providing you with accurate in-person attendance data.
|Webcast Elite | Presenter Dial-in Numbers for Live Video Events
|This page provides the international dial-in numbers for webcasts using the Live Video present type.
|This page provides the international dial-in numbers for webcasts using Simu-live and On Demand Recording in Elite Presentations.
|Webcast Elite | Presenter Dial-in Numbers (Includes All Present Types)
|This page provides the international dial-in numbers for all present types for both the North America and European Union Data Centers.
|Webcast Elite | Unable to Access Camera or Microphone Error
|This page explains how to resolve the "Unable to Access Camera or Microphone" error sometimes encountered when using the presenter tool after a webcam and/or microphone was in use or is still in use from another device or program.
|Webcast Elite | Video Clip Specifications
|This article explains the differences between video clips and presenter media, how video clips display to attendees, and video clip specifications for ON24 webcasts.
|Webcast Elite | Video Presenter Bridge - Connecting and Troubleshooting
|If you or your presenters are having trouble connecting to or using Elite Studio to present your live webcast, this article can help you troubleshoot the issue. Find a list of common webcast issue resolutions, help with connecting your microphone or webcam, and answers to frequently asked questions.
|Webcast Elite | Video Presenter Bridge - Technical Details
|Video Presenter Bridge Technical Details
|Webcast Elite | WebRTC and TURN Server Use / Configuration
|This article provides steps for resolving TURN server issues when connecting to the ON24 platform.
Webcast Elite - Simu-live & On-Demand
|Webcast Elite | Archiving Options
|This article reviews the options for your automatic post-live on-demand webcast, including making the archive available, editing the beginning and end, creating a Single File Archive, creating a Table of Contents, and automatic redirect options. All of these options are found in the Archive tab in the Navigation bar of your webcast.
|Webcast Elite | Key Moments Video Clips
|The Key Moments from an event can be automatically created into video clips.
|Webcast Elite | Simu-live & On-Demand - Elite Studio Recording Interface and Event Setup
|The Elite Studio Recording Interface is used when recording and setting up a Simu-live event or On-Demand Recording. This article covers what the Elite Studio Recording Interface looks like and how to set up the event by uploading slides, setting up poll questions, etc.
|Webcast Elite | Simu-live & On-Demand - Elite Studio Recording Interface Presenter User Guide
|This user guide is for Presenters only and walks through how to log in and record your portion of a Simu-live webcast or On-Demand Recording in the Elite Studio Recording Interface.
|Webcast Elite | Simu-live & On-Demand - Getting Started
|Webcast Elite offers three pre-recorded present types – Simu-live, Sim-2-Live, and On-Demand. This article describes the differences between each type and provides best practices and FAQs for Presenters and Producers, including information on event setup and configuration, importing media, copying previously run webcasts, recording new webcasts, and monitoring each event effectively.
|Webcast Elite | Simu-live & On-Demand - Importing Media
|This article covers importing media if you have Elite Presentations. Importing media allows you to re-purpose the Storyboard and Presenter Media from a previously run webcast and use the webcast again in a newly created Simu-live, Sim-2-Live, or On-Demand webinar.
|Webcast Elite | Simu-live & On-Demand - Importing Media into the Elite Studio Recording Interface
|This article covers importing media if you have the Elite Studio Recording Interface. Importing media allows you to re-purpose the Storyboard and Presenter Media from a previously run webcast and use the webcast again in a newly created Simu-live, Sim-2-Live, or On-Demand webinar.
|Webcast Elite | Simu-live & On-Demand - Presenter Dial-in Numbers
|This page provides the international dial-in numbers for webcasts using Simu-live and On Demand Recording in Elite Presentations.
|Webcast Elite | Simu-live & On-Demand - Recording and Editing in the Elite Studio Recording Interface
|This user guide is for Producers and will walk you through how to record, edit, and publish a Simu-live webcast or On-Demand Recording in the Elite Studio Recording Interface.
|Webcast Elite | Simu-live & Sim-2-Live Webcasts - Monitoring the Event
|This article contains guidelines for login, how to connect, and how to monitor the event and answer questions in real-time for Simu-live and Sim-2-Live. Producers, Presenters, and Q&A moderators have different functionality in the interface to control presentation elements and interact with the audience.
|Webcast Elite | Simu-live & On-Demand - Using Presenter Media
|The Presenter Media option allows for the option to upload a pre-recorded audio or video file of your presentation (NOT a video clip pulled into the storyboard). This file can be matched up to correspond with the storyboard elements. It can be recorded offline or pulled from a previously run webcast in Webcast Elite.
|Webcast Elite | Simu-live & On-Demand - Using Presenter Media in the Elite Studio Recording Interface
|This article explains how to use the pre-recorded media file in your webcasts if you have the Elite Studio Recording Interface.
|Webcast Elite | Simu-live & On-Demand - Presenter Media Specifications
|As an alternative to recording audio over the phone, you can upload a pre-recorded media file of your presenters. Presenter Media can be a video (.mp4 at 1 Mbps) or an audio (.wav at 128 kbps) file.