FAQs about the Dynamics 365 CRM data integration

Table of Contents

• Does the Dynamics 365 CRM data integration support customers using the ON24 EU data center?
• Can the integration create leads and/or contacts?
• Is this a bidirectional integration?
• How frequent does the integration run once enabled in production?

Q&As

Does the Dynamics 365 CRM data integration support customers using the ON24 EU data center?

Yes

Can the integration create leads and/or contacts?

Yes

Is this a bidirectional integration?

No, this is a one-way integration (ON24 pushes data into Dynamics).

How frequent does the integration run once enabled in production?

We typically standardize the integrations to run on a two-hour cadence.