Expectations about using the Microsoft tool for Dynamics 365 Customer Insights - Journeys (formally known as Microsoft Dynamics for Marketing)
- This is the right solution for you if you want to create events in Dynamics 365 Customer Insights - Journeys.
- You are required to have Dynamics 365 Customer Insights - Journeys.
- You will follow the set up instructions to install the Microsoft tool. If you have questions about setting it up, please contact Microsoft since they created and support the tool.
- You are not required to contact ON24 to set up Microsoft's tool.
- If you have questions about the ON24 data, feel free to open a Support case.
- TIBCO Scribe is not required.
- Please see Option 1 in Dynamics 365 Customer Insights - Journeys article for more information, such as How It Works, Benefits, and much more.
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