Your message deserves to be heard by every member of your audience—regardless of their native language or hearing ability. ON24 offers comprehensive translation and captioning services to ensure that no attendee gets left behind, transforming your events into truly inclusive experiences that connect with audiences worldwide.  

Why Translation and Captioning Matter  

Closed captioning doesn't just serve the deaf and hard-of-hearing community—it creates a more engaging experience for all attendees. Research shows that captions improve comprehension and retention across all viewer demographics. When you add multilingual translation capabilities, you're not just being inclusive; you're unlocking new markets and demonstrating that your brand values every audience member.  

Our Captioning Solutions: Choose What Works for You  

Live Human Captioning (Event-by-Event):  

Get real-time, professional-quality captions delivered by expert linguists during your live events. This premium service supports simultaneous translation into over 100 languages, allowing you to reach multiple international audiences in a single broadcast. Perfect for high-stakes events where accuracy is paramount. Note: This service focuses on live delivery; separate transcripts for on demand viewing are available upon request.  

Automated Live Captioning (Account-Wide):  

Streamline your workflow with automated captioning that activates across your entire workspace. Once available, you can toggle live captions on or off for individual webinars with just a click. This cost-effective solution is ideal for organizations running frequent live events who want consistent accessibility features without event by event services.  

Post-Event Subtitling and Transcription (Event-by-Event):  

Transform your archived content into accessible, searchable resources. Our human translators create precise .VTT caption files and complete transcripts in over 100 languages, giving you professional-grade subtitles for your on-demand library. Bonus: You'll receive Word document transcripts that can be shared as downloadable resources or follow-up materials.  

Automated On-Demand Captioning (Account-Wide):  

Never worry about caption creation again. This workspace-level feature automatically generates captions for all your on-demand content using advanced speech-to-text technology. Captions appear within 2-3 hours of publishing, covering everything from archived live events to pre-recorded presentations. It's accessibility on autopilot.  

Live Audio Interpretation (Event-by-Event):   

Give your audience the option to choose from pre-selected languages based on your viewing regions and demographics. Working with our partners, ON24 can integrate live audio translations into your Event Console for over 100 language options as well as Live ASL or BSL (American or British Sign Language). This service creates an immersive multilingual experience that allows attendees to hear presentations in their preferred language in real-time, making your events truly accessible to global audiences.  

The Game-Changer: AI Lip Sync Technology  

Ready to create truly immersive multilingual experiences? Our cutting-edge AI Lip Sync service goes beyond translation—it makes your presenters appear to speak fluently in any target language. This revolutionary technology synchronizes lip movements with translated audio, creating authentic-feeling presentations that build stronger connections with international audiences.  

AI Lip Sync for Pre- and Post-Recorded Events Transform your existing video content (up to 90 minutes) into multiple language versions with natural-looking lip synchronization. Whether you're localizing a keynote presentation or creating region-specific product demos, this service delivers broadcast-quality results that can be deployed across all your digital channels—from event platforms to social media to your company website.  

The Bottom Line  

In today's global marketplace, accessibility isn't just good practice—it's good business. Our translation and captioning services help you:  

• Expand into new markets without additional production costs  

• Demonstrate commitment to inclusive experiences  

• Improve engagement and retention across all demographics  

• Create reusable content assets that work harder for your marketing goals  

Ready to connect with every member of your audience? Let's discuss which combination of services will maximize your reach and impact, reach out!