Polls are a great way to capture the voice of the audience. Not only do they provide important information about attendee interests, but they also enable the audience to compare their own experiences with those of their peers attending the webinar.
Poll questions are created in Elite Studio, can be used for all present types, and are available during on-demand viewing.
Things to Know
- Only those logged into Elite Studio as Producer can add or edit poll questions.
- Polls pushed during the lobby period will not capture results in the ON24 reporting.
- Once a webcast is completed, poll questions should not be edited or deleted. Doing so will remove the poll results from the ON24 report.
- Responses to all questions can be viewed in the Interactions Report after the event.
Creating Poll Questions
Once you're logged into Elite Studio as a Producer, open Setup from the Menu, then click on the Polls tab. Click Add Poll to add a question - you can create a new question or choose a question from the library.
To delete a poll, click the trash can icon.
Choose your question type first. Choose from one of the following:
- Multi-Choice Single Answer - allows viewers to select a single answer from a multiple-choice list
- Multi-Choice Multiple Answer - allows viewers to select a multiple answers from a multiple-choice list
- Single Answer - allows viewers to check a single checkbox to confirm they are engaged in the event
- Free Text - allows viewers to enter a text response
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NPS Rating - a customer satisfaction metric based on responses to questions like "How likely is it that you would recommend X?"
- Note: If you are creating an Simu-live or On-Demand Recording event using Elite Presentations (PMXD), you will not be able to add a NPS poll. If you import an event with a NPS poll, you will not be able to edit it.
When a Multi-Choice Single Answer or Multi-Choice Multiple Answer poll is created, a Poll Question element (blue) and a Poll Results element (orange) are created in the Storyboard.
These can be moved and positioned just like slides. You can hide the Poll Results element or put it at the end of your presentation and choose not to share your poll results.
Free text, Single Answer, and NPS Rating polls only have a Poll Question element.
All poll responses can be viewed in the Interactions Report.
If you're using Popup Window, choose a Duration for the popup from the dropdown.
- Choose an amount of time the popup window will display and be available for the attendee to respond to the poll.
- If the Duration is set to Off the popup poll question will appear on the audience console until it is either responded to or dismissed/closed by attendees.
- You can also check Play Audio Alert to audibly notify attendees a poll has been pushed into view.
- Poll questions are limited to 1,200 characters, including spaces
- Answers to multiple-choice questions are limited to 256 characters
Click on Poll Styling to choose the color of the question text, answer text, and answer background.
Use the color picker or enter a Hex Value. This will set the colors for all poll questions in this event.
Click Image to add a background image to your poll questions.
- Image Size - between 360x360px and 2048x2048px
- File Type - JPEG, JPG, PNG, BMP
Once the image has been added, choose if the question is shown on the card, light or dark mode, and card opacity.
When copying an event, poll styling will copy over.
- You are not able to edit the questions in Elite Studio. If needed, questions must be edited from the Survey library.
- Anyone logged into Elite Studio as a Producer will be able to add questions from the library. Submit a Support ticket if you want only those with Webcast Elite logins to be able to access this feature.
Viewing Responses During the Event
When using multiple choice poll questions, you can view the percentage of attendee responses during the live event.
When the poll question is pushed to the attendees, you can hover over the element in the Storyboard or use the Preview tool to see the results as they come in real time.
Responses to all other question types can be viewed in the Interactions Report after the event.
Audience View
Depending on how you choose to display your poll questions, they will display in one of two ways when pushed to the audience:
Example audience view of Slide Window
Example audience view of Popup Window
And when using multiple choice poll questions, either single or multiple answer, you can also choose to show the poll results by pushing that element to the audience. Results will display the same way the question did and will be displayed as a percentage of people who choose each answer.
Comments
2 comments
Is it possible to have the results for an open-ended question display live? Like a wordcloud or open ended text question on Slido? This can be limiting for some presenters and I know they would like the capability.
Hi Rachel - thanks for submitting this question about displaying live results for open-ended poll questions!
The Free Text poll question type does not currently include a Poll Results element to view results as they come in live, but we appreciate your sharing your use case and feedback from presenters.
The best way to share this feedback with our Product Team is by submitting a Product Wish in the ON24 Community! This also gives other ON24 Community Members an opportunity to add their input or show support for this functionality. The Product Team regularly reviews requests and monitors each Product Wish for additional comments and upvotes.
Thanks again for reaching out!
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