Webcast Elite allows you to secure audience access to webcasts with Domain Filtering, HTTP Referrer, Password, and Registration Capacity. The security options are located on the Registration setup tab of your event. You may use one or all of these options on an individual webcast basis.
Note: The security features mentioned on this page only apply to customers using the ON24 registration page. If you use seamless registration, integration services, or another third party to host your registration page, security should be set up through your third-party provider.
For the security measures to be effective, they need to be set before distributing the Audience URL.
Toggle on the security measures you want to use, and click on the security option to configure the settings.
Domain filtering allows you to block or allow registrants from a defined set of domains or email addresses. This setting will persist when creating a copy of a webcast.
If you want to block users from a specific domain, choose to filter by Block List and enter the domain. Example: acme.com.
- Specific emails can be added as exceptions to the blocked domains, allowing attendees to use those email addresses to register and attend the webinar.
- The maximum character limit is 3997 characters.
Alternatively, if you want to only allow users from a domain, you would choose to filter by Allow Only List. You can add multiple domains using a comma to separate them.
Note: The Email field on the Registration tab must be set to Validate Email Address for Domain Filtering to check email domains at registration.
Create a custom message to display to registrants who are blocked by your security settings.
If a customized message is not needed, a blocked domain will receive the default message when they register - This event is currently full and is not accepting any more registrations. Thank you for your interest.
To add a custom message, choose the Custom Message radio button.
HTTP Referrer allows you to require all registrants to access your webcast from a link on a webpage residing within the assigned HTTP referrer location.
Enabling a password will require your audience to enter the password to register and log in to the webcast - using this option adds a password field to both the registration and lobby pages.
You can change the label and order of the Password field in the Registration Setup section.
For registration page passwords, there is a maximum of 50 characters. Alphanumeric and special characters are supported.
Note: Password protection applies to individual webcasts only. The password functionality will not carry over onto Multi-registration pages, if a password is required for the MRP it must be set up on the Multi-registration page. If a webcast is added to an ON24 Engagement Hub, the event is no longer password protected since registration for an individual webinar is separate from registration for an ON24 Engagement Hub.
Note: If attendees are accessing the registration page from an ON24 Engagement Hub or ON24 Target page the Registration Capacity setting does not apply and will be bypassed.
Use Registration Capacity to limit the number of registrants who can register for a webcast on a per-webcast basis.
Enter the desired capacity in the Registration Capacity field. This setting will persist when creating a copy of a webcast.
If the registration capacity is reached before the live webinar, the registration page will be replaced with a message stating registration capacity has been reached and will not allow the user to register.
The registration capacity can be changed or removed at any time and ONLY applies to live, upcoming webinars.
Note: When planning and thinking about registration and attendance for your event, there may be limits outlined in your contract. Generally speaking, if more than 2,500 attendees are expected, submit a large event request or ask your Account Manager about your specific contract limits.
Multi-Registration Pages and Registration Capacity
When using a Multi-Registration page that includes a webcast with a registration capacity, registrants will still be able to check the box of an event that has had its capacity reached. However, once they click on the audience URL for the at-capacity event, they will receive a Webcast Capacity Reached message instead of the ability to add their email address and get into the event.