Sophisticated, data-driven marketers need to not only generate pipeline and drive revenue but also need to be able to measure and demonstrate the ROI of their marketing programs. This article outlines the features included in ON24 standard Analytics and the valuable additions available with the Advanced Analytics package.
Note: Advanced Analytics is available as an add-on product. A 30-day free trial is available directly in the platform when you click on Analytics. Contact your Account Manager for more information.
ON24 Analytics provides unprecedented, actionable buying insights into the engagement and behavior of prospects, the performance of ABM webinar programs. With the added features of Advanced Analytics you are able to define funnel optimization opportunities, buying signal opportunities, engagement prediction, and more, ensuring engagement-driven webinar marketing efforts truly deliver results.
Both Analytics, and Advanced Analytics are accessible via the Analytics tab on your event listing page.
Standard Analytics:
Standard Analytics options:
Filter by date and product (Elite, Engagement Hub, Target). For Engagement Hub, filter to specific Hub. For Target, filter to specific Target page(s).
Advanced Analytics adds:
Access additional filtering options to drill down on specific details like email domains, tags, created by and registration source in addition to Standard Analytics options.
Standard Analytics:
Top 10 accounts listed in the dashboard
Advanced Analytics adds:
Data for all accounts:
• Engagement minutes • Number of leads • Average engagement score • Content leads
Standard Analytics provides:
Poll and survey data only available in Webcast Intelligence Report (for one webcast at a time)
Includes: • How many leads answered For each lead answered: • Name • Answer • Time of answer.
Advanced Analytics adds:
Aggregates questions and answers across all content that contains those questions, for entire account: • Poll/survey questions • Summary of responses and totals • Percentage of respondents • Number of source events • Number of respondents • Date range • Product • Event ID/name/number of responses • Aggregate questions detail report • Email domains • Tags • Created by • Registration source
Standard Analytics provides:
Buying signal data only available in Webcast Intelligence Report (for one webcast at a time) Includes: • Number of views • Number of clicks For each conversion tool clicked: • Name • What they clicked • When they clicked.
Advanced Analytics adds:
For all webcasts across entire account: • Aggregated conversion rates • Conversion tool clicks • Leads (name, email, company, attended, meeting conversions, demo conversions, free trial conversions, most recent click) • Content (name, type, attendees, conversions, conversion rates, date)
Standard Analytics provides:
Data available in Power Leads report. However, data for each lead is consolidated into 1 row. Expanded section with event details is not included in Power Leads export file. Includes aggregate data for each lead: • Overall number of events clicked • Time engaged • Sum of Engagement Score.
Advanced Analytics adds:
Custom Lead Report returns lead data, separating each lead and event information into their own row with the following details: • Event ID • Audience type • User ID, email, name, company, company size, job title/function, phone number, address • Registration source • Event ID/title/timestamp • Registration timestamp • Last viewed timestamp • Minutes viewed live/viewed on-demand/total minutes viewed • Marketing email, event email • OS, browser • Custom fields Custom Lead Report also can be filtered by: • Date range • Engagement Hub • Event ID
Standard Analytics provides:
Filter only by: • Date • Product (Elite, Engagement Hub, Target) • For Engagement Hub, filter to specific Hub • For Target, filter to specific Target page(s)
Advanced Analytics adds:
Filter by: • Email domains • Tags • Created by • Registration source
Advanced Analytics Additions:
Access a cumulative report on engagement with webinars and content hosted on ON24 digital experiences from individuals within the same account.
Account engagement metrics (time, score, leads, attendance, content views, unique attendees to leads, registration source) • Funnel stages • Business interests • Most recent content views/viewers • Most recent interactions by lead/prospects
Discover details on every account that has engaged with your content. View the Account Engagement Profile through this report.
See a global view of each audience member’s lifetime engagement with webinars and content hosted on the ON24 platform. Track content journeys, buying signals, CTA clicks and view a prospect’s Engagement Score.
• PII (name, email, phone number, company) • Retention stage • Lifetime activities (engagement level, total time, total touches, webinars attended, resources, CTAs clicked, videos watched, documents read, webpages viewed, buy signals, virtual conferences attended) • Recommended content • Business interests • Content journey • Recent activity
View the Predictive Engagement Level in the Prospect Engagement Profile to predict and understand how engaged a new prospect will be. Predicts high, medium, or low engagement.
Access an aggregate view of all poll and survey results used across webinars and videos within the ON24 platform.
See a combined view of all lead’s interactions with conversion tools and understand the success of each webcast, engagement hub, or content experience.
Review the full details of your leads’ interactions and engagement.
• Awareness, consideration, evaluation, retention filters • Number of webinar registrants at each level • Leads at each level
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