HubSpot can be set up to send registrant data from HubSpot to ON24. Follow the steps below to set up a new registrant form in HubSpot, register a user, and send the data to ON24 Webinars.
ON24 Set Up
Event ID and Event Key
You'll need the Event ID and Event Key from ON24 in order to set up the connection with HubSpot. Click on the accordion to see where to find this information in each ON24 product.
ON24 Registration Form
Important: The Login Only Option toggle should be ON to use Seamless Registration. You can find the toggle under Settings on the webinar's Registration setup page
Set up the event's registration fields in to match the fields used in HubSpot, then toggle Login Only ON in the event's registration page settings.
Once the user fills out the HubSpot registration form, the user sees an ON24-hosted "Thank you for registering, this event will start on..." lobby page and they get an ON24 cookie that serves as the persistent storage to identify the user.
If the registrant clears their cache, their previously stored cookie will be removed. If they try to enter the event, they will see the registration page, asking them to enter their email address. They can access the event by entering the same email address used when registering for the event.
HubSpot Setup
Log in to HubSpot and navigate to Automation on the top menu bar, then select Workflows from the drop-down menu.
To set up a new Webhook, click on Create Workflow.
Under the Start from Scratch tab, select the Contact-based option > Blank workflow > Next.
Click Set up triggers, then choose Form Submission under Filter Type and select the form you'd like to apply to the workflow. Click Apply Filter then Save.
Click on the +
You'll have two options for sending registrants to ON24 - using the ON24 app or using webhooks. Click on the accordion that fits your use case to see more information.
Select Send a Webhook. Under Method, select POST.
Enter your Webhook URL:
- For NA database: https://seamlessreg.on24.com/hubspot?eventid=xxxxx&key=yyyyy
- For EU database: https://seamlessreg.eu.on24.com/hubspot?eventid=xxxxxx&key=yyyyyy
Select Send Contact Data to ON24 under Integrated apps > ON24 app.
Once you have the full Webhook URL, enter into HubSpot and click Save.
Test Connection
To test the connection, click on Test in the top corner, then choose a contact to test.
Click Send me the HubSpot emails this workflow would deliver and click Test.
A Workflow completed message will appear to let you know the test was successful.
Review & Publish
Once the workflows are setup and tested, you'll need to review and publish. Click Review and Publish
Confirm Existing Contacts selection
Click TURN ON in the upper right corner:
Click the MARKETING tab and then select LANDING PAGES from the drop-down menu:
Select the Landing Page you would like to use:
Drag and Drop the Form icon onto your Landing Page:
Select the form that you would like to use from the drop-down menu:
Click Save in upper left-hand corner:
Click Publish in upper right- hand corner:
Click Publish now:
You should see a successfully published message:
Confirm Data Has Synced
Copy the URL and paste it in your browser:
Complete the Registration Form and click SUBMIT:
You will receive confirmation that the Registration form was submitted:
Confirm Registration data has synchronized in ON24.
From the Settings of your event registration page, click on Manage Registrants and check the data has synchronized.
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