The article details language options for all ON24 platforms, covering default/static languages, caption options, translation features, and language codes.
Default/Static Languages
The languages in this list can be used for the default/static language in the platforms. These languages are chosen in the following places:
- Webcast Elite - In the Overview tab
- Engagement Hub - In the Overview tab
- Target - In the Content Experience Attributes tab
- Go Live - In the Settings & Security in Manage Event
Notes:
- English UK - For text, this option will modify the date format to take on the European date format, e.g. 31 January 2020. All other strings will remain the same as English (US). This option is also useful when using automated captioning for speakers in the UK.
- Hebrew - Limited support, unable to justify text from right to left in all areas.
- Languages marked with
are not available by default, but can be added to Webcast Elite via a support ticket.
| Language | Webcast Elite | Engagement Hub | Target | Go Live |
|---|---|---|---|---|
| Afrikaans | ||||
| Arabic | ||||
| Bangla | ||||
| Bosnian | ||||
| Bulgarian | ||||
| Cantonese Traditional | ||||
| Catalan | ||||
| Chinese Simplified | ||||
| Chinese Traditional | ||||
| Croatian | ||||
| Czech | ||||
| Danish | ||||
| Dutch | ||||
| English | ||||
| English UK | ||||
| Estonian | ||||
| Fijian | ||||
| Filipino | ||||
| Finnish | ||||
| French | ||||
| French Canadian | ||||
| German | ||||
| Greek | ||||
| Haitian Creole | ||||
| Hebrew | ||||
| Hindi | ||||
| Hmong Daw | ||||
| Hungarian | ||||
| Icelandic | ||||
| Indonesian | ||||
| Italian | ||||
| Japanese | ||||
| Kiswahili | ||||
| Korean | ||||
| Latvian | ||||
| Lithuanian | ||||
| Malagasy | ||||
| Malay | ||||
| Maltese | ||||
| Norwegian | ||||
| Persian | ||||
| Polish | ||||
| Portuguese | ||||
| Portuguese - Brazilian | ||||
| Portuguese - Portugal | ||||
| Querétaro Otomi | ||||
| Romanian | ||||
| Russian | ||||
| Samoan | ||||
| Serbian | ||||
| Serbian Cyrillic | ||||
| Serbian Latin | ||||
| Slovakian | ||||
| Slovenian | ||||
| Spanish | ||||
| Swedish | ||||
| Tahitian | ||||
| Tamil | ||||
| Telugu | ||||
| Thai | ||||
| Tongan | ||||
| Turkish | ||||
| Ukrainian | ||||
| Urdu | ||||
| Vietnamese | ||||
| Welsh | ||||
| Yucatec Maya |
Caption Options
The languages listed here are available options for automated captions and uploaded caption files.
Looking for the languages available for our Captioning Services (those done by human hand)? Find more information in our Captioning and Translated Subtitles Services article.
-
Automated Live Captions - Account-level feature that adds captions to live and Sim-2-Live events.
- Captions are based on the language selected on the event's Overview tab.
- Only a single language per webinar is supported. If two languages are being spoken, the captions will not be accurate.
- Those marked with
-
Automated On-Demand Captions - Account-level feature that adds captions to on-demand and standard Simu-live events.
- Original captions are based on the language selected on the event's Overview tab.
- Only a single language per webinar is supported. If two languages are being spoken, the translations will not be accurate.
- Once captions are available, they can also be translated to additional languages. Talk with your Account Manager to set up the languages for your account.
-
Using Your Own Caption Files - Upload your own .VTT files.
- Added to the Media Player for on-demand or standard Simu-live events (if the language of your file is not available in the dropdown, use Other).
- Added to the Media Manager for video files.
| Language | Automated Live Captions | Automated On-Demand Captions | Automated Caption Translations |
Media Player VTT File Uploads | Media Manager VTT File Uploads |
|---|---|---|---|---|---|
| Afrikaans | |||||
| Arabic | |||||
| Bangla | |||||
| Bosnian | |||||
| Bulgarian | |||||
| Cantonese Traditional | |||||
| Catalan | |||||
| Chinese Simplified | |||||
| Chinese Traditional | |||||
| Croatian | |||||
| Czech | |||||
| Danish | |||||
| Dutch | |||||
| English | |||||
| English UK | |||||
| Estonian | |||||
| Fijian | |||||
| Filipino | |||||
| Finnish | |||||
| French |
|
||||
| French Canadian | |||||
| German | |||||
| Greek | |||||
| Haitian Creole | |||||
| Hebrew | |||||
| Hindi | |||||
| Hmong Daw | |||||
| Hungarian | |||||
| Icelandic | |||||
| Indonesian | |||||
| Italian | |||||
| Japanese | |||||
| Kiswahili | |||||
| Korean | |||||
| Latvian | |||||
| Lithuanian | |||||
| Malagasy | |||||
| Malay | |||||
| Maltese | |||||
| Norwegian | |||||
| Persian | |||||
| Polish | |||||
| Portuguese - Brazilian | |||||
| Portuguese - Portugal | |||||
| Querétaro Otomi | |||||
| Romanian | |||||
| Russian | |||||
| Samoan | |||||
| Serbian Cyrillic | |||||
| Serbian Latin | |||||
| Slovakian | |||||
| Slovenian | |||||
| Spanish | |||||
| Swedish | |||||
| Tahitian | |||||
| Tamil | |||||
| Telugu | |||||
| Thai | |||||
| Tongan | |||||
| Turkish | |||||
| Ukrainian | |||||
| Urdu | |||||
| Vietnamese | |||||
| Welsh | |||||
| Yucatec Maya |
Translation Packages
Note: These are account-level features. Connect with your Account Team if you would like to add one of these packages to your contract.
-
AI Translation Package - Adds a language dropdown to your pages, allowing viewers to automatically translate the page into their preferred language. Language dropdown is added to:
- Engagement Hubs and Target Content Experiences
- Event Registration/Lobby pages
- Nurture pages
- This package also translates your AI-generated content
-
AI Video Translations Package - Automatically translate the event’s audio into the languages configured at the account level.
- The languages available for Video Translation are a combined list which covers both source and translation options.
- Only a single language per webinar is supported. If two languages are being spoken, the translations will not be accurate.
| Language | AI Translation Package | AI Video Translations |
|---|---|---|
| Afrikaans | ||
| Arabic | ||
| Bangla | ||
| Bosnian | ||
| Bulgarian | ||
| Cantonese Traditional | ||
| Catalan | ||
| Chinese Simplified | ||
| Chinese Traditional | ||
| Croatian | ||
| Czech | ||
| Danish | ||
| Dutch | ||
| English | ||
| English UK | ||
| Estonian | ||
| Fijian | ||
| Filipino | ||
| Finnish | ||
| French | ||
| French Canadian | ||
| German | ||
| Greek | ||
| Haitian Creole | ||
| Hebrew | ||
| Hindi | ||
| Hmong Daw | ||
| Hungarian | ||
| Icelandic | ||
| Indonesian | ||
| Italian | ||
| Japanese | ||
| Kiswahili | ||
| Korean | ||
| Latvian | ||
| Lithuanian | ||
| Malagasy | ||
| Malay | ||
| Maltese | ||
| Norwegian | ||
| Persian | ||
| Polish | ||
| Portuguese - Brazilian | ||
| Portuguese - Portugal | ||
| Querétaro Otomi | ||
| Romanian | ||
| Russian | ||
| Samoan | ||
| Serbian Cyrillic | ||
| Serbian Latin | ||
| Slovakian | ||
| Slovenian | ||
| Spanish | ||
| Swedish | ||
| Tahitian | ||
| Tamil | ||
| Telugu | ||
| Thai | ||
| Tongan | ||
| Turkish | ||
| Ukrainian | ||
| Urdu | ||
| Vietnamese | ||
| Welsh | ||
| Yucatec Maya |
Comments
6 comments
How can we identify the eligible source languages for generating AI Translated video (the event language selection and source video language) that works with this list?
Hi Dan,
I'm checking with my Product Team to see if there are required source languages for AI Translated Videos. I'll comment on this article when I have more information. Thanks!
Hi Dan,
Thanks for your patience! We use a combined list of supported languages for AI Translated Videos. The list above covers both the source language and the translation options. I'll update the article itself to call this out.
Just for clarity, if a language has a checkmark in AI Video Translations column, then that can be a source language for translating into any of the languages in that same column with a checkmark?
Exactly!
Hi Adriana,
Assuming your account has captioning enabled, you can download the .VTT caption file by opening the Console → Media Player → gear icon → Configuration → Closed Captions.
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