ON24 users can use the AI-Generated Content feature to automatically create additional resources based on your event. These assets show up as articles in the ON24 Media Manager and can be edited, formatted with images, and published to your ON24 Engagement Hub.

Things to Know

AI-generated content is created using Microsoft Azure OpenAI's technology. You retain full ownership of the information you provide and full ownership of the generated assets. ON24 and Microsoft Azure OpenAI do not use this information for anything other than the requested service.

You must have AI-Powered ACE or have purchased a package of Smart Plays to create AI-generated Content.
Additional fees may apply. Reach out to your Account Manager for details.
It may take up to ten hours for the content to appear in the Media Manager after the event ends.
You must have Order Services permissions in order to request AI-Generated content. Find more information on login permissions.
If you have AI-Powered ACE, you can use AI to rewrite your articles for tone, length, or readability once they've been generated. You can even translate articles to other languages. Check out the option to utilize AI for rewriting articles.

Creating Content

You can create AI-generated content from events run in your account or from videos you have uploaded to the Media Manager.

From Events

To create content from events, toggle ON Generate an event summary under Smart Plays on the event's Overview Page.

Smart Plays.png

In order for AI content to be generated appropriately, your event must have Video Presenter Media or actual Audio Presenter Media. This is due to the AI needing to 'read' the content of your event, similar to our captioning services.
The AI-Generated content will be generated after the archive is available for Live, Forums, and Sim-2-Live events and after publishing for Simu-live and On-Demand recordings.
- This feature is not available for Go Live events.
You will get all content types when toggled on.
You can request content be generated both before and after the event runs.

Once the event has run, the content will automatically be created and stored in your Media Manager. Event creators will receive an email notification with instructions on what they can do next.

From Videos

Note: This feature is not part of any purchased Smart Play packages - it is only available with AI-Powered ACE.

You can generate AI content from external videos you have uploaded to your Media Manager. Once the video has been uploaded, click the kebab menu or open the flyout panel to generate the content.

Choose your language, then click Generate.

External videos must be greater than 10 minutes in length for content to be generated.
You will get the following article types - transcript, blog, eBook, and key takeaways.

Kebab Menu

Flyout Panel

Finding and Using Content

Finding Content

You can access the content under Smart Plays on the event's Overview Page. Click on the Media Manager link to go directly to the content in the Media Manager.

link from event overview page once content has been created.png

Or, find the content directly in the Media Manager.

You can use the search bar at the top. Enter the event ID or event/video name to pull up the source, along with the AI-Generated content. AI-Generated content will be labeled by type in the Content list.

Search Box.png

You can also use filters in the navigation panel. You can filter by Content Type to see all that type of content.

Or you can use the Funnel or Custom Tags to pull up both the event and the AI-generated content associated with it. Note: You must have an ACE Package to find AI-generated content this way.

Find more information on the filters.

Using Content

When you're ready, publish the content to your Engagement Hub, either from the Flyout Panel, or the content list (except Podcasts). Once published, it can be added to your Engagement Hub or Target Content Experiences.

ai content 4.png

You can also download much of the content by clicking on the kebab menu.

download content.png

Content Types

Click the accordion to find more information about each piece of AI-generated content.

Blog Post

Generated from Events and Videos
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
Blog posts can be published to Engagement Hubs or downloaded

eBooks

Generated from Events and Videos
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
eBooks can be published to Engagement Hubs or downloaded

Key Takeaways

Generated from Events and Videos
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
Key Takeaways can be published to Engagement Hubs or downloaded

key takeaway.png

Social Media Post

Generated from Events only
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
Social Media Posts can be download for use in your social media accounts

example of ai generated social media post.png

Follow-Up Email

Generated from Events only
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
Follow-up emails can be downloaded to use in your email campaigns

example of ai generated follow up email.png

Transcript

Generated from Events and Videos
- Also created if you have automated on-demand captioning. Find more information in the Creating and Using Transcripts article.
To edit/translate the article contents, click on the article in the Content list. Use the rich text editor to make changes, then click Save when you're done. Find more information on editing articles.
Transcripts can be published to Engagement Hubs or downloaded

Podcast

Generated from Events only
- Podcasts will turn your event into a podcast using AI-generated voices.
  - Note: Only available for English.
- Contact Support to update the host, guest name, and voice. Listen to the available voices by playing below - or if your browser doesn't support the playback - downloading the files.
  - Amanda
  - Andrew
  - Ava
  - Brandon
  - Brian
  - Christopher
  - Derek
  - Dustin
  - Lola
  - Nancy
  - Phoebe
  - Serena
To edit the text of the podcast, click on the drop-down arrow for the podcast in the Content list, then click on the kebab menu for the second line and choose Edit Podcast
- Click anywhere in the text to make your updates, then click Generate
- Use the Preview option to listen to the podcast
Podcasts can be downloaded as MP3s for use in Spotify, etc.

podcast in media manager.png example of podcast editor.png

Smart Chapters

Generated from Event transcripts only
Edit Smart Chapters after they’re generated within the Archive section.
To view the chapters, the Table of Contents Tool must be added to the console.

Search

AI-Generated Content