Things to Know

This capability is part of the AI-powered Analytics and Content Engine package; if you are interested in adding it (at an additional cost), please contact your account manager, or alternatively, complete this form.

Criteria for Creating Key Moments Video Clips

• Key Moments Video Clips will be generated when requested for video-based events that meet the criteria for generating Key Moments reporting.
  • The event must be at least 15 minutes long with a minimum of 200 words spoken (in one of the original speech-to-text on-demand captioning languages) and/or must have a minimum of 50 attendees with at least 20 reactions (questions, chat messages, buying signals)
  • Find more information on Key Moments reporting criteria.
• Events with the following characteristics cannot be used to generate Key Moments Video Clips:
  • Audio-only event with no slides
  • Recurring Simu-Live event
  • Breakout Rooms
  • A hybrid event with the "in-person" option enabled
  • Events that do not meet the requirements for generating Key Moments reporting
  • Key Moments Video Clips do not generate when clients use a silent audio file as Presenter Media and a video clip as content for Simu-live and On-Demand events.

Requirements for Events that Use Slides 

• • • Due to the way the Key Moments Video Clips are generated, there are some requirements for events that use slides.
      • If there are zero slides used or presented, Key Moments Video Clips will be created as expected.
      • There is a minimum of three slides typically required for the clip creation. This is due to the system eliminating the first and last slide to avoid having introductions or closings.
      • If there is only a single slide, but the slide presented is of significant duration, it will be broken into five minute segments and eliminate the first and last segment.

Duration of Key Moments Video Clips

• A Key Moment within the ON24 platform is set to the duration that the presenter speaks to a slide in which the Key Moment occurs.
  • Longer duration slides will be split so there are no Key Moments longer than five minutes. 
  • For events that do not use slides, the duration defaults to two minutes.
  • The length of a Key Moments Video Clip is a few seconds longer than what is listed in the Key Moments report. For example, if a Key Moment listed in the report is 4 minutes, then the corresponding video will be 4:03 or 4:04 long, because it contains the title and the outro.

Generating Key Moments Video Clips

Request Key Moment Video Clips from the Smart Plays card in the Overview section of Webcast Elite.  Key Moments Video Clips must be requested for each event individually.

Note: Nurture Pages are created from Key Moments Video Clips. You must toggle ON the Key Moments Video Clips first before creating a Nurture Page.

After you toggle on Key Moments Video Clips, choose the Video Format by clicking the pencil icon. Pick the layout for your video, then click OK.

Once generated, Key Moments Video Clips will be found in the Media Manager. Links to Key Moments Video Clips will also appear under Smart Plays in the Overview section of Webcast Elite.

It can take up to 24 hours after the event ends for the videos to appear.

In the Media Manager, Key Moments Video Clips are kept as a collection underneath the corresponding event recording file. These videos will also exist in Video Builder as projects. To help locate Key Moments Video Clips, you can select Video and Key Moment under Content Type in the Media Manager filter panel.

Click on a video in the collection to open the Flyout Panel if you need to make any changes to attributes or components.

Add a New Video Clip to a Collection

Note:  This feature requires AI-Powered ACE.

Once Key Moments Video Clips are available for the event, you can create additional clips based on other Key Moments. To create additional clips, find the Key Moment Collection in the Media Manager. Then click the Add Video icon to launch the tool to create new video clips.

In the tool, you can highlight text to select the portion of the transcript you'd like to turn into a video. Drag the selection handles at each end of the selected text to adjust your selection.

Input a Video Name, then click Preview Layouts to select a layout option for your new video clip.

A preview of the video will be available to review before saving it.

Key quotes from your event are highlighted in green in the tool to help you easily find some of the most engaging event content within the transcript. Click Key Quote to quickly generate a new video clip of the key quote.

Editing Key Moments Video Clips

Key Moments Video Clips can be edited two ways: directly from the Media Manager, or within Video Builder.

To edit from the Media Manager, click on the kebab menu next to the video you’d like to update and select Edit Video.

When the editor opens, you can adjust the duration of the video clip by dragging the sliders on either side of the dark bar in the timeline.

Click Save when you’re done. The video will render and replace the original video clip in the Media Manager.

The second way to edit video clips is by accessing them from the Video Builder. Click Video Projects in the Media Manager to open the Video Builder instead and search for video clips to edit there.

Learn more about editing clips in the Video Builder.

Sharing Key Moments Video Clips

When you're ready, publish or share the Key Moments Video Clip in other locations or choose the Key Moments videos you'd like to include in your Nurture Pages.

Auto-generated abstracts will be available and can be edited once Key Moments Video Clips are added to Nurture Pages or inserted into Engagement Hub or Target pages.