Webcasts, Forums, images, videos, mp3 files, webpages, and PDFs may be added to the Media Manager.

Your content MUST be uploaded to the Media Manager before it can be published to ON24 Engagement Hubs, ON24 Target pages, or social media.

Up to 50 items are shown on each page of the Media Manager.  There are currently no limitations to the number of pieces of content that can be stored within the Media Manager.

Content is sorted by date (most recent descending) by default.

Content Formats

Events		Any Webcast or Forum you run will automatically be added to your Media Manager Search for the events using the Content Type filter In addition, a video copy of the completed LIVE webinar (i.e. webcast video) will be sent directly to the Media Manager when the webinar is over.   For Forum events or pre-recorded webinars (Simu-live or On-Demand Recordings), you will need to manually create a Single File Archive for a video to be visible in the Media Manager.
Video	Will autogenerate a thumbnail	Video Formats - mp4; avi; flv; wmv; mov   Size- 16:9 (1280x720 recommended) Audio Format - mp3 Uploaded mp3 files will be combined with a default thumbnail image and converted to an mp4 file for use in editing/merging functions as well as publishing to the Engagement Hub or Target  Max File Size -10 GB  Playback - 720p | 30 FPS Bitrate - 750 kbps minimum If the uploaded file has lower then 750 kbps it will upscale to 750 kbps If the uploaded file has higher than 750 kbps it will use that bitrate H.264 CODEC Note: Videos must be a minimum of 3 seconds.
Document		Format - PDF Max File Size - 10 GB The first page of the PDF will be automatically used as the thumbnail You can update the thumbnail in the Flyout Panel of either the Media Manager, the Engagement Hub, or the Target experience.
Image	Will autogenerate a thumbnail	Image Formats - JPG, JPEG, PNG, GIF Max File Size - 10 MB  Size - 16:9 (recommended) Note:  Images are not content items that can be published.  They are used for styling tiles and banners in Engagement Hub and Target.
External Video	Will autogenerate a thumbnail	For videos stored externally on YouTube or Vimeo Use the video URL
Webpage		Use the URL A thumbnail will automatically be created by generating a screenshot of a given webpage above the fold You can update the thumbnail in the Flyout Panel of either the Media Manager, the Engagement Hub, or the Target experience.
Articles		Create articles from scratch in the Media Manager for use in Engagement Hubs and Target pages. Other article types include AI-Generated eBooks and blogs
Key Moments Video Clip		Key Moments Video Clips
Podcast		Podcast
MP3		Will convert to mp4 as it is being played.

Adding Content to the Media Manager

Click on the Add Content button to add content to the Media Manager.

Once added to the Media Manager, it will be available for your Engagement Hub and Target pages.

To add an external webpage, click on Webpage.  Add the title and the URL, then click Save.

To add an external video, click External Video.  Add the title and the URL, then click Save.

To create articles, click on Article.

Find more information on how to Article creation here.

To import content from your network, click on Upload Files.  You can upload video files, PDFs, or images this way.

You can upload up to 100 files at a time.  Select multiple content items using the keyboard shortcut, Ctrl + Shift.

Note: Files need to be “visible” to the OS explorer for the feature to work. If files are stored on a cloud drive, create a local image version on your computer or download them first before using the feature to upload them to Media Manager.

When uploading content, users will see a progress window.

A blue line will show the upload progress and estimated time remaining.  

Click Add More Files to add additional files to the queue.  This option will be greyed out if you have reached the maximum of 100 items allowed in the queue.  As the queue is processed, you can add more files to be uploaded.

Click Hide to minimize the details screen.  Once the files are uploaded, this button will change to Done.

Click Cancel to cancel uploading the files in the queue.

Note: If you leave the page while the items are downloading, the upload will be canceled.

Using Content

Publishing Content

Once content has been uploaded to the Media Manager, it needs to be published to an Engagement Hub to be available for use in your Engagement Hubs and Target Content Experiences.  

Use the icons next to the content or in the Flyout Panel to publish to an Engagement Hub.   



Once published, add or use the content in an ON24 digital experience:

• Adding content from the Media Manager to an Engagement Hub
• Adding content from the Media Manager to a Content Experience in Target
• Using content from the Media Manager in a Webcast Elite event

Downloading Content

Download content from the Media Manager to use offline. 

Click the three dots next to the content and select download.